Help

FREQUENT QUESTIONS

On this page you can consult general questions, if you wish, you can contact us on the phone (+34) 91 299 50 94, WhatsApp (+34) 622 209 120, by email to [email protected] or in our contact form and we will answer any questions you may have.

 

PAYMENT METHODS

You can use the following payment methods:

- Bank Transfer / Account Deposit.
- Credit Card:
• Visa / Visa Electron
• 4B
• Euro6000
• Mastercard
- Cash on delivery
- Conformed Check.
- PayPal

 

VAT AND TAXES

The items offered have VAT or taxes included, are subject to the Special Regime of Antiquities and Goods used in accordance with article 135 of Law 37/1992.

 

SHIPPING AND MONITORING

We will contact you to offer you a shipping quote, you can also manage you. personally send it or pick it up in our store.

· Domestic shipping

Handling and delivery time usually ranges from 2-7 business days.

· International shipping

We ship internationally, by land, sea and air, we offer you the possibility of managing the necessary procedures for export, export permits, customs procedures, transport insurance etc. Delivery times may vary significantly depending on the process choice. (Possible taxes or tariffs in the destination country will be paid by the buyer.)

 

RETURN POLICY

Returns made within 7 calendar days after receiving the order will be accepted, as long as it is received in the original conditions of its shipment. Returns must be previously notified.
The expenses derived from the return will be paid by the customer.
The part must be returned in the same condition and condition as delivered.